My stay at The Astor Apartments had its ups and downs. The location was fantastic, close to the city and public transport, and I appreciated the early check-in. However, the conditioning issues and outdated facilities left much to be desired. I encountered a rude receptionist when I raised my concerns, which only added to the disappointment. Overall, it didn't meet my expectations for comfort and service. 😟
Rooms
5.0
The room was quite dated and in need of repairs. I found the bed uncomfortable, which made for a rough night's sleep. Additionally, the conditions were not representative of the rate charged.
Service
5.0
I experienced rude behavior from the receptionist when discussing my dissatisfaction, which was disappointing. While I did appreciate the early check-in, the overall service was lacking.
Location
8.0
The hotel's location exceeded my expectations, being conveniently close to the CBD, public transport, and restaurants. It was great having free parking as well.
Dining
Facilities
5.0
The facilities were lacking maintenance. I faced issues with air conditioning and other amenities like the kitchen, which made the stay less enjoyable.
Nathaniel
United Kingdom,
December
2024
6.2/10
I enjoyed my stay at The Astor Apartments, particularly appreciating the spacious layout and great location near the city center. However, I faced some issues with cleaning and maintenance that impacted my experience.
Rooms
8.0
My two-bedroom unit was spacious and included a full kitchen and two bathrooms, which was perfect for my needs. However, I found some cleanliness issues that could have been better addressed before my arrival.
Service
6.0
The staff were friendly and welcoming, but I experienced some delays in communication before my arrival. I felt a bit left in the dark regarding check-in instructions.
Location
9.0
The location was fantastic—close to Central Railway Station and many restaurants, making it easy to walk around and explore. I really appreciated not having to deal with Brisbane traffic.
Dining
7.0
While there were dining options nearby, I found the kitchen in my apartment to be well-equipped for cooking my meals.
Facilities
6.0
The facilities were decent, but I was disappointed that the swimming pool was closed for upgrades during my stay. However, I appreciated the convenience of having laundry facilities.
Olivia
United Kingdom,
December
2024
5.2/10
My stay at The Astor Apartments was a mixed experience. The location was great, just a short walk to the CBD and close to restaurants, making it very convenient for exploring Brisbane. However, the apartment itself was dated and cleanliness left much to be desired, with issues like hair in the bathtub and dusty surfaces. The lack of proper air conditioning in the second bedroom was also a disappointment. 😕
Rooms
6.0
The apartment had great views and was spacious, but it was old and needed better maintenance.
Service
5.0
The reception staff's attitude was unhelpful and dismissive, which added to my frustration during my stay.
Location
9.0
Conveniently located near the CBD and transport options, excellent for getting around Brisbane.
Dining
7.0
While I didn't dine at the hotel, I appreciated the nearby eateries and shops.
Facilities
5.0
Facilities were okay, but the lack of cleaning service for shorter stays was a downside.
Ian
United Kingdom,
November
2024
5.0/10
My stay at The Astor Apartments in Brisbane was a mixed bag. On the upside, the location was perfect, just a short stroll to Queen St Mall and close to shops, making it super convenient. I loved the spaciousness of the apartment and the stunning views from my balcony. However, the cleanliness left something to be desired and some amenities felt outdated, which was disappointing.
Rooms
7.0
The apartment was spacious and had everything I needed for a comfortable stay. The views were gorgeous showcasing the city lights and sunsets. However, the decor felt tired and needed modernizing.
Service
8.0
The staff were lovely and helpful, accommodating my request for a late checkout. They were friendly, though I did have a small hiccup with payment clarity during check-in.
Location
9.0
The location was excellent for my needs. Just a quick walk to Woolworths and Queen St Mall, plus great access to public transport.
Dining
8.0
I found the dining options nearby were pretty convenient with good prices available right across the road.
Facilities
8.0
The apartment had most of the kitchen facilities I needed, plus a washing machine and dryer, which was super handy. The pool and sauna were nice perks.
Charlotte
United Kingdom,
November
2024
6.8/10
I had a mixed experience at The Astor Apartments. The location was spot on, allowing easy access to the city and nearby attractions, but the state of the apartment left much to be desired. While some aspects were decent, like the size of the apartment and cleanliness, there were definitely issues that detracted from my stay.
Rooms
7.0
I stayed in a two-bedroom apartment high up, which provided a fantastic view of the city lights. It was spacious overall, but it felt a bit dated and had some cleanliness issues, like hair in the bathroom.
Service
6.0
The service was friendly, but not every interaction was great. For example, when I raised some concerns about the bedding, I didn’t feel like my issues were taken seriously, which was pretty disappointing.
Location
8.0
The location was excellent! Just a short walk to Central Station and the main shopping area, plus nearby cafes and supermarkets made life easy. I loved being close to the city vibe.
Dining
8.0
There were plenty of dining options nearby, especially for casual eats. I discovered some great curry spots just around the corner.
Facilities
7.0
The apartment had good facilities, like a washing machine and dryer, which I didn’t end up using but were good to know were available.
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